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Absolutely! At AZOUL, we believe every piece of jewelry should tell a unique story. Share your dreams with us, and we’ll turn them into a dazzling reality.
Definitely! We specialize in breathing new life into old gold and gemstones. Bring us your cherished items, and we’ll transform them into stunning, eco-friendly, and modern pieces, filled with memories
Great things take time! Typically, the process takes 4–6 weeks, but we promise it’s worth every moment of anticipation.
Yes, to ensure you get our full attention, we work by appointment. Our experts will be happy to guide you through the process with personalized and dedicated service.
Every AZOUL piece is crafted with the finest materials — 14K or 18K gold, natural gemstones, and lots of love. We also recycle responsibly to ensure high quality and environmental care.
Absolutely! AZOUL jewelry comes in luxurious packaging, and we can include a personal card to make your gift even more perfect.
We want you to be happy with your purchase. For ready-made items, you have 14 days to return them. However, custom-designed jewelry is made especially for you and, therefore, cannot be returned.
Yes! We ship our jewelry to every corner of the globe, so you can enjoy AZOUL’s luxury wherever you are.
Absolutely. All of our gemstones are 100% natural and carefully selected to ensure they shine as brilliantly as you imagined. Sparkling and stunning, just as they should be!
No worries! We’re here to help. You can visit our showroom for an accurate measurement, or we’ll send you a complimentary ring sizer if you’re shopping online. Still unsure? Contact us, and we’ll guide you through the process step by step.
Yes, they do! We offer a one-year warranty on all our jewelry. If you encounter any manufacturing defects, we’ll repair or replace your piece with no extra charge. Your satisfaction and trust are our top priorities.
Absolutely! All of our diamond jewelry featuring single stones over 0.50 carats comes with a gemological certificate from GIA or IGI, guaranteeing the quality, authenticity, and precise characteristics of your diamonds. Transparency and trust are at the heart of what we do.
We use only natural, conflict-free diamonds, carefully sourced for their beauty and ethical origins. If you prefer, we can also create your jewelry with lab-grown diamonds. For this option, feel free to contact us via email - info@azouljewelry.com and we’ll guide you through the process. At AZOUL, your values and vision come first!